Returns & Exchanges

At Innovist, we stand by the efficacy of our science-backed formulations and want you to be completely satisfied with your purchase. If your order is damaged or incorrect, our hassle-free return policy ensures a seamless resolution within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Log into your Innovist account and navigate to the 'My Orders' section to select the items you wish to return or exchange.

• 2.
  Upload Documentation

  Provide clear photographs of the product, the outer packaging, and the invoice to verify the condition of the items.

• 3.
  Quality Inspection

  Once your request is submitted, our team will review the details within 48 hours to approve the return pickup.

• 4.
  Refund Processing

  After the product reaches our warehouse and passes quality checks, your refund will be credited to your original payment method within 5-7 business days.